Terms of Sale

Welcome to LUKO. These Terms of Sale (“Terms”) govern all purchases made through our website. By placing an order, you agree to these Terms in full.

1. General Conditions

LUKO is a wellness brand offering functional supplements and related products.
By purchasing from our store, you confirm that:

  • You are at least 18 years old (or of legal age in your region).

  • You provide accurate and complete personal and payment information.

  • You use our products responsibly and in accordance with the instructions provided.

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or unauthorized transactions.

2. Product Information

We make every effort to ensure that all product descriptions, prices, and images on our website are accurate.
However, minor variations in color, labeling, or packaging may occur due to production updates.
All prices are listed in [insert currency] and include applicable taxes unless stated otherwise.

3. Orders and Payment

Orders are processed only after successful payment authorization.
We accept major credit cards, PayPal, and other methods available at checkout.
All transactions are encrypted and processed securely by certified third-party payment providers.

You will receive an order confirmation by email once your purchase is completed.

4. Shipping and Delivery

Orders are shipped within 1–2 business days after confirmation.
Delivery times vary depending on your location and the shipping carrier.
Once your order has been shipped, you will receive a tracking number via email.

LUKO is not responsible for delays caused by carriers, customs, or unforeseen events beyond our control.

5. Returns and Exchanges

You may request a return or exchange within 7–14 days of receiving your order, provided that:

  • The product is unopened, unused, and in its original packaging.

  • Proof of purchase is provided.

To initiate a return, contact our support team at support@luko.com.
Refunds are issued to the original payment method after we receive and inspect the returned product.
Shipping costs are non-refundable unless the return is due to a LUKO error or defective item.

6. Subscriptions

By subscribing to automatic deliveries, you authorize recurring payments at the selected frequency.
You can pause, modify, or cancel your subscription anytime through your customer account or by contacting support.

Discounts and offers for subscriptions apply only while the subscription is active.

7. Product Safety and Health Disclaimer

LUKO products are designed to support general wellness and are not intended to diagnose, treat, cure, or prevent any disease.
Consult a healthcare professional before use if you are pregnant, breastfeeding, under medication, or have a medical condition.

Use products as directed. LUKO is not liable for misuse or adverse reactions caused by improper use.

8. Limitation of Liability

To the fullest extent permitted by law, LUKO is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Our total liability for any claim related to your purchase will not exceed the total amount paid for that order.

9. Privacy

All personal information you provide during checkout is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data.

10. Changes to These Terms

We may update these Terms of Sale periodically. The latest version will always be available on our website and will apply to all future purchases.

11. Contact Us

For any questions about your order or these Terms, please contact:

LUKO Support Team
📧 Email: support@luko.com
🌐 Website: www.luko.com